Privacy policy
This page was last updated on 17.10.2023.
Thank you for your trust – we take it seriously, and the protection of your personal data is a priority for us. In this document, we explain what type of information we collect, for what purpose, and how it helps us improve your experience on our website. This privacy policy applies to the services offered by Chicelisse.com and does not extend to other websites or external sources. By using our website, you agree to this policy.
Chicelisse.com respects the privacy of every visitor and ensures that personal data is stored securely and confidentially.
How we use collected data
Use of our services
If you sign up for one of our services, we will request certain personal data necessary exclusively for providing the selected service. This information is securely stored on the servers of Chicelisse.com or our trusted partners. The data is not associated with other information.
Communication
If you contact us by email or other means, we may retain the message in order to respond to your request as efficiently as possible. Sometimes we will need your personal data to process the request. This data is stored securely and is not linked to other data.
Cookies
To better understand user behavior and optimize the functionality of the website, we use “cookies”. These are small files stored on your device. The information collected through cookies may be transmitted to secure servers of Chicelisse.com or third parties. This data is used for analysis, generating reports, and improving our services.
Purpose of processing
Personal data is processed only for the purposes specified in this policy, unless you have given explicit consent for something else.
Third parties
We do not share your personal data with third parties, except for technical tools and partners involved in operating our store and delivering orders – for example, review platforms such as Webshop-Gütesiegel. Data is transferred only to the extent necessary and remains confidential. Our employees are also obliged to respect the confidentiality of this data.
Updates
This policy reflects the current situation of our website’s functionality. If there are changes in the services offered, we may update the content. We recommend checking this page periodically.
Your rights regarding personal data
You have the right to request access to your data at any time, to correct it, or to have it completely deleted from our systems.
Personalization / Unsubscribe from newsletter
At the end of each email, you will find a link through which you can update your data or unsubscribe from receiving the newsletter.
SMS marketing
We protect your data also in the case of SMS communications. The information you provide to us is used to send you messages related to orders (e.g. abandoned carts), special offers, or review requests.
Our website uses cookies to remember the products added to your cart – even when you do not complete the order. This allows us to send personalized SMS notifications.
Modification of data / Removal from our database
If you wish to update your data or be removed from the system, please contact us. You can find our contact details below.
Disabling cookies
Most browsers accept cookies by default. You can change the settings to block them or to receive notifications when they are stored. Please note that some functions of the website may not work properly without cookies.
Questions and remarks
We continuously monitor compliance with data protection rules. For any questions, please contact us: info@chicelisse.com